Rebuilding a lean content function for a 20-year category leader

2024 - 2025
Precision Nutrition | Chief Content Officer

Recruited to transform a plateaued content function into a measurable growth engine following organizational restructuring. Full ownership across creative direction, omnichannel content strategy, editorial, AI-enabled operations, conversion optimization, and governance.

Scope

Editorial Strategy

Brand Transformation

Omnichannel Creative

Growth & Innovation Strategy

Conversion Optimization

Content Operations

Content + Brand Strategy

Digital Marketing

White Space Analysis

AI-Enabled Operations

Governance

Cross-Functional Leadership

Paid Social

Vendor + Creator Management

Budget + P&L Ownership

GTM Content Strategy

Performance Analytics

Lead Generation

7x

Lead capture through strategically deployed lead magnets

+66%

Lead-to-sale conversion

+213%

Newsletter CTR through design, creative, and messaging modernization

Precision Nutrition | Chief Content Officer | 2024 - 2025

Precision Nutrition | Chief Content Officer | 2024 - 2025

Rebuilding a lean content function for a 20-year category leader

Recruited to transform a plateaued content function into a measurable growth engine following organizational restructuring. Full ownership across creative direction, omnichannel content strategy, editorial, AI-enabled content operations, conversion optimization, and governance.

Recruited to transform a plateaued content function into a measurable growth engine following organizational restructuring. Full ownership across creative direction, omnichannel content strategy, editorial, AI-enabled content operations, conversion optimization, and governance.

7x

Lead capture through strategically deployed lead magnets

+66%

Lead-to-sale conversion

+213%

Newsletter CTR through design, creative, and messaging modernization

Overview

Post-pandemic peak left a downsized team in a reactive state, operating on unchanged systems unfit for today's shifted consumer behaviors, digital landscape, content demands, or resourcing realities, let alone creative disruption.

Overview

Post-pandemic peak left a downsized team in a reactive state, operating on unchanged systems unfit for today's shifted consumer behaviors, digital landscape, content demands, or resourcing realities, let alone creative disruption.

Challenge

  • 3-to-1 social marketing team downsize with no reduction in output quality, delivery speed, or go-to-market execution.


  • Inconsistent UTM governance and fragmented reporting limited attribution accuracy and obscured the customer journey.


  • Outdated audience segmentation lacked a strategic foundation for personalization, lifecycle marketing, and scalable growth.


  • Reactive month-to-month launch planning, with no long-range GTM roadmap, constrained strategic execution and innovation.


  • Fragmented cross-functional workflows reduced efficiency, slowed decision-making, and limited capacity for high-impact initiatives.


  • Creative governance gaps undermined quality and strategic influence at the exact moment content was driving the majority of customer acquisition.


  • No centralized infrastructure, using outdated processes and siloed performance data that undermined operational visibility, work stream efficiency, and strategic decision-making.

Challenge

  • 3-to-1 social marketing team downsize with no reduction in output quality, delivery speed, or go-to-market execution.


  • Inconsistent UTM governance and fragmented reporting limited attribution accuracy and obscured the customer journey.


  • Outdated audience segmentation lacked a strategic foundation for personalization, lifecycle marketing, and scalable growth.


  • Reactive month-to-month launch planning, with no long-range GTM roadmap, constrained strategic execution and innovation.


  • Fragmented cross-functional workflows reduced efficiency, slowed decision-making, and limited capacity for high-impact initiatives.


  • Creative governance gaps undermined quality and strategic influence at the exact moment content was driving the majority of customer acquisition.


  • No centralized infrastructure, using outdated processes and siloed performance data that undermined operational visibility, work stream efficiency, and strategic decision-making.

Strategy

  • Secure CEO approval for a 12-month omnichannel creative strategy aligned to business priorities, KPIs, ROI, governance, and enterprise-wide execution.


  • Established a unified performance baseline through a comprehensive audit of web, app, social, email, lead magnets, and conversion pathways, strengthening measurement integrity and optimization opportunities.


  • Repositioned editorial around relevance, authority, and consumer demand while rebuilding audience segmentation on behavioral insights to improve personalization, lifecycle marketing, and growth.


  • Built repeatable content frameworks and templatized assets to enable quick-turn creative output with minimal friction, reducing overhead while maintaining brand consistency across every touchpoint.


  • Developed an updated social strategy with clear guardrails for external creators, establishing fresh, on-brand content outputs without requiring heavy internal oversight.


  • Restructured editorial cadence to maximize content longevity through strategic repurposing across lead generation, social reach, thought leadership, and value-driven prospect content.


  • Introduced novelty content formats to reach new prospects for a high-ticket, unchanged product, creating category relevance and perceived newness without net-new product launches.


  • Integrated AI into creative workflows to increase efficiency and output capacity without compromising brand quality or governance standards.

Strategy

  • Secure CEO approval for a 12-month omnichannel creative strategy aligned to business priorities, KPIs, ROI, governance, and enterprise-wide execution.


  • Established a unified performance baseline through a comprehensive audit of web, app, social, email, lead magnets, and conversion pathways, strengthening measurement integrity and optimization opportunities.


  • Repositioned editorial around relevance, authority, and consumer demand while rebuilding audience segmentation on behavioral insights to improve personalization, lifecycle marketing, and growth.


  • Built repeatable content frameworks and templatized assets to enable quick-turn creative output with minimal friction, reducing overhead while maintaining brand consistency across every touchpoint.


  • Developed an updated social strategy with clear guardrails for external creators, establishing fresh, on-brand content outputs without requiring heavy internal oversight.


  • Restructured editorial cadence to maximize content longevity through strategic repurposing across lead generation, social reach, thought leadership, and value-driven prospect content.


  • Introduced novelty content formats to reach new prospects for a high-ticket, unchanged product, creating category relevance and perceived newness without net-new product launches.


  • Integrated AI into creative workflows to increase efficiency and output capacity without compromising brand quality or governance standards.

Execution

  • Rebuilt the omnichannel creative ecosystem, modernizing editorial direction, video, and design while replacing legacy content with a contemporary, conversion-focused brand experience.


  • Restored measurement integrity by resolving UTM governance gaps, GA4 tracking failures, and untracked conversion pathways across web, app, social, email, and lead generation channels.


  • Rebuilt newsletters, landing pages, CTA banners, and lead magnets, to strengthen attribution, improve conversion performance, and close gaps in the customer acquisition funnel.


  • Launched an SEO-driven editorial program spanning keyword-led content, downloadable resources, personalized quizzes, webinars, pop-ups, and targeted CTAs to expand acquisition beyond the existing customer base.


  • Developed a tiered lead generation ecosystem aligned to audience segments and lifecycle stage, creating structured pathways from awareness to conversion for a high-ticket, unchanged product.


  • Redesigned creative workflows and governance to enable planned omnichannel delivery, distributed collaboration, and consistent brand execution without increasing headcount.


  • Implemented scalable content infrastructure that standardized production across external partners, agencies, and internal teams while preserving brand consistency at every touchpoint.

Execution

  • Rebuilt the omnichannel creative ecosystem, modernizing editorial direction, video, and design while replacing legacy content with a contemporary, conversion-focused brand experience.


  • Restored measurement integrity by resolving UTM governance gaps, GA4 tracking failures, and untracked conversion pathways across web, app, social, email, and lead generation channels.


  • Rebuilt newsletters, landing pages, CTA banners, and lead magnets, to strengthen attribution, improve conversion performance, and close gaps in the customer acquisition funnel.


  • Launched an SEO-driven editorial program spanning keyword-led content, downloadable resources, personalized quizzes, webinars, pop-ups, and targeted CTAs to expand acquisition beyond the existing customer base.


  • Developed a tiered lead generation ecosystem aligned to audience segments and lifecycle stage, creating structured pathways from awareness to conversion for a high-ticket, unchanged product.


  • Redesigned creative workflows and governance to enable planned omnichannel delivery, distributed collaboration, and consistent brand execution without increasing headcount.


  • Implemented scalable content infrastructure that standardized production across external partners, agencies, and internal teams while preserving brand consistency at every touchpoint.

Business Impact

  • Lead capture increased from 1.4% to 10.4%, transforming an underperforming product into a scalable acquisition channel through strategically deployed lead magnets.

  • +66% lift in lead-to-sale conversion, improving funnel efficiency by rebuilding audience segmentation around behavioral insights and targeted conversion pathways.

  • +213% increase in newsletter CTR, strengthening engagement through redesigned conversion journeys, CTA strategy, and visual hierarchy.

  • +232% increase in content production output, replacing 10+ years of fragmented creative with a scalable, premium design system.

  • ~85% of prior output sustained as the sole content executive, replacing a four-person team through systems-led prioritization, workflow redesign, and AI-enabled operations rather than additional headcount.

  • Reduced production overhead across email, social, and web, standardizing creative systems and templates to enable faster execution and consistent brand quality under a lean operating model.

  • Established an evergreen lead generation engine, combining SEO-driven content, high-intent keyword strategy, and tiered lead magnets to drive sustained pipeline growth, high-ticket conversions, and net-new customer acquisition.

Business Impact

  • Lead capture increased from 1.4% to 10.4%, transforming an underperforming product into a scalable acquisition channel through strategically deployed lead magnets.

  • +66% lift in lead-to-sale conversion, improving funnel efficiency by rebuilding audience segmentation around behavioral insights and targeted conversion pathways.

  • +213% increase in newsletter CTR, strengthening engagement through redesigned conversion journeys, CTA strategy, and visual hierarchy.

  • +232% increase in content production output, replacing 10+ years of fragmented creative with a scalable, premium design system.

  • ~85% of prior output sustained as the sole content executive, replacing a four-person team through systems-led prioritization, workflow redesign, and AI-enabled operations rather than additional headcount.

  • Reduced production overhead across email, social, and web, standardizing creative systems and templates to enable faster execution and consistent brand quality under a lean operating model.

  • Established an evergreen lead generation engine, combining SEO-driven content, high-intent keyword strategy, and tiered lead magnets to drive sustained pipeline growth, high-ticket conversions, and net-new customer acquisition.